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Read through our FAQs below or contact one of the friendly team with any questions you may have.

Contact Form & FAQs

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Price Match Guarantee

At the Copy Centre Coffs, we pride ourselves on offering a Price Match Guarantee.

We guarantee to match or better any competitors price on comparable available products within a 30km radius of our store location in Isles Drive, Coffs Harbour. Excludes clearance, liquidation, limited stock offers, offset printing and promotional sale prices.  If you have received a lower price, please email the quote to manager@copycentres.com.au and we will get back to you as soon as possible.

How To Order

  1. In Store

Visit our store at 1/26B Isles Drive, Coffs Harbour NSW 2450 and speak to our friendly staff about your project. They will be more than happy to help you with you order.

  1. Online

Shop with security and ease with our Online Ordering System. Copy Centre Coffs brings you the most up to date and on-line shopping experience. We accept VISA, Mastercard, American Express and PayPal with pleasure and we do not charge any extra credit card processing fees. You can also purchase through AfterPay

  1. By Phone (8:30am until 5:00 pm, Mon-Fri)

Office 02 65840800

  1. By Email

Email orders@copycentres.com.au for assistance with your tailored requests or more information regarding your next project. No request is too difficult and no project too obscure. A member of our friendly team will call you on the same business day.

 

Making an Order

Placement of an order constitutes entering the terms and conditions set out in this section. Copy Centre Coffs will confirm your order by email. You will receive confirmation that your order has been processed and an electronic invoice. Copy Centre Coffs agreement with you comes into existence once Copy Centre Coffs has confirmed your order and your payment has been processed. Orders will not be dispatched until payment in full has been received.

 

Cancellation of Orders

If you wish to cancel your order, please contact Copy Centre Coffs immediately on 02 65840800. Once payment for an order has been accepted, cancellation is at the discretion of Copy Centre Coffs.

 

Delivery Policy

Standard orders are made within 24 hours of ordering and posted within 48 hours of ordering (all business days).

It is the responsibility of the customer to inform Copy Centre Coffs if a product has not been delivered. Upon notification we will investigate and ensure that the product is delivered and received.

 

Refund Policy

In the unfortunate event that a product is damaged or incorrect and we are found at fault we will routinely replace the product with a no fuss attitude. Please call Copy Centre Coffs on 02 65840800 or email us at orders@copycentres.com.au to organise for the replacement product.

If you would not like a replacement product we will refund for the value of the total transaction or the value of the goods. We are committed to ensuring that your transactions with Copy Centre Coffs are processed with excellent customer service and satisfaction.

 

Item Substitution

Copy Centre Coffs reserve the right to substitute a product temporarily not available for a product of equal or greater, quality and cost. This includes packaging and ribbon.

 

Sale of Liquor

Under the Liquor Control Reform Act 1988, it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $8000) and for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700). For all gifts with alcohol included, please ensure that the recipient is aged over 18 years and is available to receive the delivery.

 

Transaction Currency

All transactions are processed in Australian Dollars (AUD) and include GST (Goods and Services Tax).

 

Afterpay

  1. Browse your favourite products.
  2. Choose Afterpay as your payment method.
  3. Instantly create your account and complete your purchase.

Split your purchase into 4 instalments. You’ll pay your first instalment at the time of purchase, and the remainder every fortnight.

Pay nothing extra when you pay on time. With interest-free payments, the only fees are for late payments. We’ll email your payment schedule and send notifications so there are no surprises.

Enjoy instant approval and shipment. You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.

Find out more about Afterpay

ZipPay

Shop today, interest free and pay later with Zip.

Zip account – Apply for your zip account and make as many purchases as you want up to your limit.
Payment flexibility – Everyone’s different. That’s why we let you tailor your payments to suit your lifestyle.
Interest free – Every purchase you make with Zip is interest free. Online or instore, every time, every day.
Find out more about ZipPay

Delivery:

Delivery is $15 for most items. Larger items are $25 delivery.